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The Connex One Customer Engagement Platform enables inbound and outbound interactions through a secure, cloud-based, omnichannel engine. The feature rich platform offers everything from AI and Automation to Workforce Optimisation, consolidating the customer journey into one place.
Our clients see vast improvements in customer satisfaction rankings, reduced costs per interaction and are able to efficiently meet demanding SLAs with increased visibility and insightful reporting.






LET IT GROW
A FULLY scalable SYSTEM
The Connex One system is cloud-based meaning it can grow with you.
The Connex One platform is made to grow – and not just in agent numbers, but on a global scale too! Whichever territory you venture into, our systems and support will be right there with you whether you have 3 or 30,000 users.
Key Features
Built for your business
Our software brings people together, wherever they come from and how ever they want to get in touch. Join us and revolutionalise your communication strategy.
AN OMNICHANNEL SOLUTION
ENHANCE EVERY ASPECT OF YOUR BUSINESS
Onboarding Omnichannel will ripple positivity throughout your company. It will reshape the day to day dealings of your business and benefit everything from your team’s productivity, to your bottom line.
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CONSISTENT AND RELIABLE
With our entirely cloud based software, 99.99% up-time and secure accreditations, you can rely on the Connex One platform to deliver a consistent service to your customers.
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SIMPLE USER INTERFACE
Easy to use front end, a powered by a robust system, allowing for real time viability and control with intuitive data insights.
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INCREASE PRODUCTIVITY
Cut down agents admin time with clever API systems, while creating new leads, as well as revitalising your customer retention programme.
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SIMPLE PRICING
No hidden fees or installation costs or costs for support. Just a powerful system with great service.
One system
SECURE & COMPLIANT, AS STANDARD
We solve our client’s problems by fusing innovation, strategy, and craftsmanship… and we’ve been noticed.






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Contact Centre Automation – Why it’s easier than ever
28th June 2022 | AI
We explore the easiest ways to start deploy contact centre automation and explain which features will makes the most impact for your business’ processes.Read more -
Celebrating Dads at Connex One this Father’s Day
19th June 2022 | Technology
Connex One spoke with four dads from our team for Father’s Day, to discuss their experiences in the tech, how becoming a parent changed their lives and managing their work-life balance.Read more -
Connex One jumps to 6th in Fastest Growing Tech Companies list
17th June 2022 | Awards
Connex One leaps to #6 in the Top 100 Fastest Growing Tech Companies list by GP Bullhound, announced at the 2022 Northern Tech Awards.Read more