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Connex One Blog
The latest tech news and insightful opinion pieces.
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Why Your Business Needs Live Chat.
13th May 2020 | Live Chat
There’s a shift happening in the way we communicate. Think back 15 years ago, a phone was just a phone - you made calls on it because that’s what a phone was. Now your phone is your lifeline, with no end of communication methods; apps, text, video calls, emails, social media… the list goes on.Read more -
Why PCI-DSS Is Becoming Invaluable To The Future Of Our Economy
10th April 2020 | Customer Engagement Platform
Previously, PCI-DSS was once considered just another standard security hoop for businesses to jump through, but has now become an essential springboard for businesses to thrive throughout the global pandemic. Not only can PCI-DSS provide an extra layer of security for you and your customers when taking payments, but PCI-DSS is perfect for ensuring cash flow and business sustainability throughout COVID-19.Read more -
How to drive team efficiencies when working remotely
24th March 2020 | Customer Engagement Platform
As concerns around the global pandemic increase, many employers are now taking the difficult decision to relocate their workforce to remote workers.Read more -
Stay Connected During Covid-19 With Connex One’s Homeworking solution.
16th March 2020 | Remote Working
Following the ongoing health concerns surrounding the Coronavirus, Connex One would like to offer our help to support your business and any strategic continuity plans you may have during this time.Read more -
Is Your Business Ready for Artificial Intelligence?
12th March 2020 | Technology
5 tips to ensure a smooth onboarding process and a high success rate. The dawn of a new culture of impatience has ushered in an age of technology designed to keep up with modern life. Your users will expect both instant replies and a personalised service. So how can you give it to them? Innovative Artificial Intelligence (AI) solutions.Read more -
How You Can Support Flexible Working With the Right Tech
27th February 2020 | Customer Engagement Platform
Working 9-5, it's not the only way to make a livin'. Flexible hours and the ability to work from home is quickly becoming a standard HR policy and moving away from being considered a "work perk" within UK companies. A recent Linkedin study has found a 78% increase in jobs advertising flexible working within the last two years, indicating a change in employee expectations.Read more -
8 Things to Look Out for When Choosing a Customer Engagement Platform.
20th January 2020 | Customer Engagement Platform
A complete checklist to ensure you select the perfect Customer Engagement Platform for your business. The Connex One tech'perts have put together a marvellous list to help you find the system and services that can make the on boarding process easier than ever.Read more -
CONNEX ONE AND DIFFERENCE ANNOUNCE A STRATEGIC PARTNERSHIP.
18th December 2019 | PR
Connex One celebrates a landmark reseller partnership with Difference corporation on UK Contact Centres and outbound sales teams.Read more