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Connex One Blog
The latest tech news and insightful opinion pieces.
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The hidden profitability of CX wellbeing
4th June 2021 | Customer engagement
CEO Nick Mealey shares insights on how CX is impacting profitability by keeping employees engaged and motivated & improving their wellbeingRead more -
How Kenya can utilize CX Technology to advance its Economy
3rd June 2021 | Customer engagement
Connex One's Ryan Murphy discusses how Customer Engagement is impacting Africa's BPO industry and the potential for Kenya's rapidly growing CX marketRead more -
North West Business Insider Names Connex One as most exciting Business
26th May 2021 | Awards
Connex One leads the way forward in communication with their CX platform, ranked as one of The Most Exciting Companies in the North WestRead more -
The Evolution of Telecommunications
17th May 2021 | Customer engagement
Its World Telecommunications day- Connex One looks at how to enhance your revenue and improve productivity in the workplace.Read more -
How Software solutions can assist Mental Wellbeing in the CX Workplace
14th May 2021 | Customer Engagement Platform
For Mental Health Awareness week, we take a look at how software functions can help to improve employee wellbeing by managing stress levels and reducing anxiety.Read more -
Connex One achieves full ISO 9001 compliance for a second year
11th May 2021 | Customer Engagement Platform
Connex One Achieves the highest appraisal of Quality Management Assurance during ISO 9001 Surveillance auditRead more -
Connex One Achieves Milestone of 200 Employees and Plans for Next Level of Expansion
30th April 2021 | PR
Connex one, a locally grown Manchester Tech company reaches 200 employees amid a pandemic.Read more -
5 reasons why Tech companies should consider integrating the reseller model into their business
23rd April 2021 | Technology
We break down the main reasons why reseller models are helping tech business increase their market share whilst cutting costs.Read more -
Why South Africa is Leading Outsourced CX Delivery
15th April 2021 | Client Success
South Africa has surpassed India as the most favourable BPO destination for Outsourced CX and customer service.Read more