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Connex One Blog
The latest tech news and insightful opinion pieces.
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Is Your Business Ready for Artificial Intelligence?
12th March 2020 | Technology
5 tips to ensure a smooth onboarding process and a high success rate. The dawn of a new culture of impatience has ushered in an age of technology designed to keep up with modern life. Your users will expect both instant replies and a personalised service. So how can you give it to them? Innovative Artificial Intelligence (AI) solutions.Read more -
How You Can Support Flexible Working With the Right Tech
27th February 2020 | Customer Engagement Platform
Working 9-5, it's not the only way to make a livin'. Flexible hours and the ability to work from home is quickly becoming a standard HR policy and moving away from being considered a "work perk" within UK companies. A recent Linkedin study has found a 78% increase in jobs advertising flexible working within the last two years, indicating a change in employee expectations.Read more -
8 Things to Look Out for When Choosing a Customer Engagement Platform.
20th January 2020 | Customer Engagement Platform
A complete checklist to ensure you select the perfect Customer Engagement Platform for your business. The Connex One tech'perts have put together a marvellous list to help you find the system and services that can make the on boarding process easier than ever.Read more -
CONNEX ONE AND DIFFERENCE ANNOUNCE A STRATEGIC PARTNERSHIP.
18th December 2019 | PR
Connex One celebrates a landmark reseller partnership with Difference corporation on UK Contact Centres and outbound sales teams.Read more