All Connex One clients benefit from our secure, cloud-based platform.
Agents, technical and financial departments alike enjoy our easy to use, enterprise level system. However, our success doesn’t just come from the implementation of the platform, it comes from the great, long lasting partnerships we form with our clients.
Read about our success stories below.
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15th April 2021 | Client SuccessSouth Africa has surpassed India as the most favourable BPO destination for Outsourced CX and customer service.Read more
8th April 2021 | AIWe explore the growing use of contact centre AI features, their effectiveness in customer engagement automation and the dangers of AI becoming too human.Read more
15th March 2021 | Customer engagementAs the rules and regulations on customer data and privacy continue to develop worldwide, we explore how consumer rights are reshaping contact centre processes and how businesses can keep up.Read more