TRUSTED BY OVER 600 CONTACT CENTERS
PROCESSING OVER 15 Million TRANSACTIONS PER DAY
All Connex One clients benefit from our secure, cloud-based platform.
Agents, technical and financial departments alike enjoy our easy to use, enterprise level system. However, our success doesn’t just come from the implementation of the platform, it comes from the great, long lasting partnerships we form with our clients.
Read about our success stories below.
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5th August 2020 | AIFollowing our analysis of how omnichannel can help with connecting to your customers, we explore how omnichannel features can provide valuable insights improve your processes.Read more
14th July 2020 | Customer engagementAs the purchasing habits of potential customers continue to evolve and the level of choice available to them expands every day, the need for strong brand reputation has never been more important for modern businesses.Read more
24th June 2020 | AIWith the global disruption caused by Coronavirus, there comes new challenges for customer service and support teams across many industries. When experiencing this increase in demand, one way businesses can ensure their agents are able to handle increased call volumes smoothly is by leveraging artificial intelligence (AI) to help scale support.Read more